Do you need to skip a mortgage payment?
Do you need to skip a mortgage payment?
- Bank call volumes are at an all-time high. If you’re unable to connect over the phone, we suggest emailing your lender, be sure to include your full name, mortgage number, and request. Response time may reach up to 48 hours. Email support can be found on your lender’s website.
- Mortgage payment deferral is not a guarantee and is treated on a case-by-case basis. The lenders will review your employment and assets, so be prepared to provide personal information.
1-800 263 8349
Blue Shore
1-888-713-6728
https://www.blueshorefinancial.com/AboutUs/MediaCentre/WhatsNew/03132020/
BMO
1-877-895-3278
https://www.bmo.com/main/personal/bmo-branches-coronavirus-update/
Bridgewater Bank
1-866-243-4301
customer.experience@bridgewaterbank.ca
CIBC
1-800-465-2422
https://www.cibc.com/en/contact-us.html
OR
CMLS
1-888-995-2657
Coast Capital
1-800-517-7000
Envision
1-888-597-6083
https://www.envisionfinancial.ca/covid-19
Equitable
1-888-334-3313
First National
1-888-488-0794
Haventree
1-855-272-0051
MortgageServicing@haventreebank.com
Home Trust
1-855-270-3630
HSBC
1-888-310-4722
https://www.hsbc.ca/contact-us/
ICICI
1-888-424-2422
https://www.icicibank.ca/abouticicibank/aboutus/default.page
Manulife
1-877-765-2265
https://www.manulifebank.ca/support/financial-relief-mortgage-form.html
MCAP
1-800-265-2624
https://www.mcap.com/residential-mortgages/customers/customer-service/forms/contact-request
Merix/Lendwise
1-877-637-4911
https://www.merixfinancial.com/marketing/COVID-19-questions.pdf or cap@paradigmquest.com
Marathon
1-855-503-6060
Optimum
1-866-441-3775
Prospera
1-888-440-4480
RBC
1-866-809-5800
https://www.rbc.com/covid-19/index.html
RFA
1-877-416-7873
Select a phone number below based on the first digit of your mortgage number.
Numbers Starting with 4
customer@rfabank.net
Numbers Starting with 6
support@streetcapital.ca
Numbers Starting with 7, 8 or 9
rfa@lenderservices.ca
RMG
1-866-809-5800
mortgagesupport@rmgmortgages.ca
Scotiabank
1-800-472-6842
https://www.scotiabank.com/ca/en/personal/scotia-support/latest-updates/coronavirus-covid-19.html
Street Capital
1-866-683-8090
customerservice@streetcapital.ca
TD
1-866-222-3456
https://www.td.com/ca/en/personal-banking/covid-19/
Westminster Savings
1-877-506-0100